Shipping & Returns

Shipping

All our shipping is Carbon Offset through Pachama.

Shipping is FREE over $99 to Canada and the US.

Return shipping is FREE for orders to Canada and the US.

A $15 flat rate shipping for orders under $99 to Canada and the US.

We ship globally using UPS, with rates determined by destination at checkout.

    Surfboards

    Surfboards do not qualify for free shipping or returns as they require special care and handling. If you purchase a surfboard you will be contacted directly by our team to receive an estimated shipping cost and further instruction. If you have any questions regarding the purchase of a surfboard, reach out to us.

    Returns & Exchanges

    Returns and exchanges must be initiated within 30 days of purchase. 

    You can submit a return through our online returns portal or by visiting us in-store. If you wish to do an exchange, use the return portal and choose the new item as desired. 

    If we do not receive your return within 45 days of purchase we will be unable to process a refund.

    To be eligible for a refund, your item must be unwashed, unused and in the same condition that you received it. Original tags must be attached. Refunds will be processed to the original payment method and the current price of the item (may be less than the original price).

    Non-returnable items include The Last of It, intimates, masks, gift cards, apothecary, stickers, surfboards, and final purchases.

    International Returns:

    When shipping items for return, indicate on the customs label that it is a ‘Returning Canadian Good’ to avoid paying duties. If this is not indicated returning goods may face additional charges at the border or be rejected.

    Guaranteed for Life 

    We create purposeful goods that are made to last. And we mean really last. But occasionally things happen - hems come undone, buttons come loose, things need fixing... And that is okay. We've got you covered if construction repairs are needed.

    We choose repairing before replacing. When a good needs repairing, we are committed to taking the route of the smallest footprint. Generally, this means that we will repair a good before replacing. Want to know more: Guaranteed for Life