Shipping Canada & USA
All our shipping is Carbon Offset through Pachama.
Shipping is FREE over $99 before tax to Canada and the US.
A $15 flat rate shipping for orders under $99 to Canada and the US.
*Surfboards do not qualify for free shipping or returns as they require special care and handling. If you purchase a surfboard you will be contacted directly by our team to receive an estimated shipping cost and further instruction. If you have any questions regarding the purchase of a surfboard, reach out to us.
For International Orders that can not be completed automatically in Shopify please contact our sales team at firstname.lastname@example.org with your request.
When shipping items for return, indicate on the customs label that it is a ‘Returning Canadian Good’ to avoid paying duties. If this is not indicated returning goods may face additional charges at the border or be rejected.
Returns & Exchanges
Return shipping is FREE for orders to Canada and the US.
We want you to love your gear. Size wasn’t quite right? Let’s get you set up with the right size. Style didn’t suit you? Let's get you into something you love. If you really aren't loving it we can offer a giftcard or full refund. We are sure we can help you find something you love.
We offer Free Exchanges and Returns on all apparel and accessories.
Last Chance purchases are final sale, and are not eligible for returns.
Head to our Online Returns Portal to initiate your return. Returns must be initiated within 30 days of purchase.
To be eligible for a refund or exchange, your item must be unwashed, unused and in the same condition that you received it. Original tags must be attached. Refunds will be processed to the original payment method.
Please drop off your package at your nearest post office within 28 days of initiating your return.
Non-returnable items include Last Chance, intimates, masks, gift cards, apothecary, stickers, surfboards, and final purchases.
Guaranteed for Life
We create purposeful goods that are made to last. And we mean really last. But occasionally things happen - hems come undone, buttons come loose, things need fixing... And that is okay. We've got you covered if construction repairs are needed.
We choose repairing before replacing. When a good needs repairing, we are committed to taking the route of the smallest footprint. Generally, this means that we will repair a good before replacing. Want to know more: Guaranteed for Life.